What Does a Health Care Agent Do for Us?
Once you have some idea of what you want, it is a very good idea to choose one or more health care agent(s), or a health care proxy, or a substitute decision-maker (these are different names for the same role). Someone who can speak to a health care team about what you want, if you aren't able to speak for yourself.
Why Would Someone Need a Health Care Agent?
Reason #1 - Health care professionals are probably not the best people to make those decisions for you. They're probably the best to give you or your health care agent explanations and advice, but they won't know your values and what's important to you unless you or your health care agent can tell them.
Reason #2 - Health care professionals are trained to do the best they can to enable patients in a medical crisis to safely leave the ER or Intensive Care. But that might mean more aggressive treatment than you want, or cause more problems in the future. They may take heroic measures that you don't want - for example, paramedics can refuse to follow Do Not Resuscitate orders. Take a look at the section for Medical Decisions on our webpage for Options at the End of Life for other possible matters of concern.
Reason #3 - If these decisions are left to family members to decide, they often have differences of opinion.
Please note that until recently hospitals in California did not have to consult with family members on end-of-life decisions. As of Jan. 1, 2023, hospitals do have to consult with next-of-kin, but ultimately health care providers have "the discretion to decide which family member or close friend can make medical decisions". The potential for conflict among our nearest and dearest makes it even more important to choose a health care agent while we can still make our wishes known.
Reason #4 - In a medical emergency, it is much easier for the health care team to communicate with a spokesperson. If a patient's status changes fast, there may not be time to bring everyone together to make a decision, even if that is the family's usual way of doing things. For this reason, it is also a good idea to have a backup health care agent. (Like any good understudy, the backup agent also needs to have the same information as the first choice agent.)
Choosing a Health Care Agent
To see Spanish subtitles in the video above from the Conversation Project, click on the smal gear icon for Settings, select "subtitles" , and choose "Default Spanish".
These links have good advice on how to choose your health care agent:
You can choose your spouse as your health care agent, of course, or you can choose someone else if you feel that it would be hard for your spouse to make unemotional decisions in such a difficult time.
When is the best time to choose a health care agent?
Ideally, before it's too late. But we can't always know when that is, so make it the next step after you have thought through your preferences for your end of life. It's especially important to do this - and to review your advance care plans, and your choice of health care agent - after major life events like:
Someone has just asked you to be their health care agent - now what?
First, talk with them and read up on the job of a health care agent, to decide if you wish to take on this responsibility.
If you decide yes, these resources can help you prepare:
The resources below link to helpful information for health care agents, in several different languages besides English. While the Australian regulations and organizations they mention may not apply to the U.S., the personal considerations are universal.
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